Attract, Engage & Convert Across All Channels
Create seamless omnichannel experiences across WeChat, mobile, Web & offline touchpoints.
Helping Enterprises move at the speed of startups:
Integrate enterprise systems. Get CRM, WMS or ERP behind modern, safe & scalable APIs optimized for B2C apps.
Localize with ease. Enrich your existing infrastructure with local solutions (e.g. AliPay, WeChat login) without a hassle.
Break data silos. Manage increasingly fragmented buckets of data in a cross-channel & customer-centric way.
Starbucks & China: a mobile-first, omnichannel strategy
Headless e-commerce for WeChat, iOS, Android & Web.
Manage the order lifecycle, integrate with payment & report.
Integrate with any form of payment: WeChat, Alipay, UnionPay...
Receive orders from Chinese consumers, get paid in your local currency.
Generate and deliver an electronic fapiao upon purchase.
Manage & integrate coupons, gift cards and gifting programs.
Manage your products and all of their related assets and data.
Track & engage with your customers across channels.
Extend your CRM program with WeChat integrations and automation, manage your official account.
Membership & Loyalty
Create membership and loyalty programs that engage users and reward loyal fans.
Collect users data and activity, create smart segments and start leveraging personalized marketing.
Manage your events & maximise engagement.
RSVP & Check-in
100% digital reservation and check-in for your attendees through WeChat, Web or mobile.
Create O2O engagement pieces through your event, target attendees based on their activity.
Get insights into your events, understand what your attendees want and personalize your marketing effort.
Level up your WeChat analytics.
Use WeChat UnionID/OpenID to consolidate user activity across platforms.
Google & Adobe
Get all of your WeChat analytics in real-time into Google or Adobe Analytics.
Use our WeChat SDK and easily capture default and custom events across all of your mini-programs.
Simple solutions to step up your digital game.
Enable your customers to make appointments at your venues (e.g. expert consultation).
Create and track online forms and surveys available across channels: WeChat, mobile, Web...
Manage content for all channels (mobile, WeChat, Web...) with our headless CMS.
Manage and track custom QRCodes for WeChat; H5, OA, mini-programs...
Powerful full-text search optimized for the Chinese market.
Manage your venues and offer a powerful store locator for mobile, WeChat and Web apps.
On-premises middleware to extend & secure your backend.
Enterprise integration. OMNI is designed as a set of high performance and composable micro-services that integrate directly with your Enterprise systems: SAP Hybris, Salesforce Cloud, Oracle Siebel, ...
3rd party integrations. OMNI also directly integrates with 3rd parties from WeChat and Tmall to Facebook. It enriches your backend capabilities.
Omnichannel B2C APIs. OMNI offers modern RESTful APIs for building applications across any channel; WeChat mini-programs, POS integrations, Web apps, iOS and Android apps...